Tailored Solutions

You won't find a solution by saying there is no problem.

A solution can only be called so if it takes into consideration the original needs of the firm.

So, at Total, our priority is understanding your priorities and tailoring a solution which will provide the most benefit to you, both now and in the future.

Today's telephony solutions, whether internet protocol, network based or hosted, now provide genuine commercial advantages, far and above immediate call handling improvements, maximising return on investment on existing network infrastructures.

In line with our award-winning customer service, we believe in thorough consultation, optimising performance and trimming away costly and unnecessary elements in favour of solution fit, security, resilience, flexibility and true value.

Increasingly, voice solutions are becoming highly integrated and converged to include voice, data and mobile as well as multiple sites. 

Any organisation that is heavily reliant on its communication infrastructures will know that should any problems develop, the results, however temporary, can have vast implications on their business and their customers.

Whilst it's one thing to have an insurance policy in place and therefore, peace of mind that should you need to call on your voice provider they are available, it is another matter entirely to be absolutely sure they can act swiftly and proficiently, yet still offer you a bespoke service which suits your needs.

With nationwide coverage for over 90% of the best of breed telephone systems installed in the UK and with access to over 200 engineering and technical support experts accredited to the highest levels, we are best placed to ensure wherever you are and whatever system you have, we can fully support you.

What's more, to ensure you remain compliant with ever-changing legislation, tailored advice and support on call recording, archiving facilities and other compliance related issues is available.

So, you are able to rest assured that your communication hub is in safe hands.

To further discuss our voice solutions simply call us on 0845 070 5450.