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Keeping you in touch... whatever it takes

Voice: Productivity

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A solid communication infrastructure is fundamental to every successful business.

And for any firm within the Professional Services arena, productivity is paramount.

At Total, we understand this, which is why we take the time to understand your individual requirements in order to fully assess your needs and ensure that the system and network solutions we recommend are exactly the right match for your business, not just now - but in the future too.

Network-based call recording, diverse routing, porting and archiving are all functions that are important to, and adopted by, firms working within the Professional Services sector and the team at Total are fully qualified to help you select the options that best suit your requirements.

Working closely alongside unified communications supplier ShoreTel, we ensure the latest technological innovations and sophisticated, scalable solutions are made directly available to you, our customers.

In terms of maintenance, our dedicated systems support team will work with you to ensure that your systems are healthy and efficient, whilst the provision of pre-agreed response times and service level agreements keep you secure in the knowledge that we will respond and restore a working service within an agreed timeframe.

Even in this digital age, it is still imperative for Professional Services firms to speak to their clients, suppliers and partners whilst retaining the ability to have inter-company conversations with other staff members.

Here, we review your requirements and understand your business challenges, working with you to ensure this is done in the most timely, effective and cost efficient way.

As a result of all of this, you are able to work productively, enjoying the freedom of focusing on what's important to you - your firm. 

To increase your productivity, contact us or call us on 0845 070 5450

 


The Business Development team at Total Ltd has been awarded the Top Customer Service Award at the inaugural Comms Dealer Sales Awards. | In a recent blog post, Google revealed that it is adding a new feature - the Knowledge Graph - which will allow the site's algorithms within the search engine to reply with "more human" answers. | When making a trip, how can you be sure that your halcyon days away won't be interrupted by steep mobile phone charges and billing concerns? Read Total's five basic steps to consider before packing your suitcase. | We interview Lauren Hanks, Service Administrator at Total Ltd, about Apprenticeships and why this route should be chosen as a career path or recruitment option. | Social networking giant Facebook has begun trials of a system which will allow users to promote posts on their account by paying a small fee to highlight them. | O2, Vodafone and Three have each approached UK Telecoms regulator Ofcom stating that Everything Everywhere's attempt to distribute 4G mobile services before other retailers should be blocked. | We interview Stuart Davis, Director at Total Ltd, about the benefits of adopting cloud computing as a service. | A report undertaken by the London School of Economics has revealed that the Government's broadband targets are unlikely to be fulfilled due to a £1. | The Galaxy S3, Samsung's latest smartphone, has been launched. | Developers able to create applications for Research in Motion's latest operating system, BlackBerry 10, are being offered a $10,000 cash guarantee as an incentive. |

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