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Keeping you in touch... whatever it takes

Tailored Solutions

support tailored solutions

Finding the perfect fit is rarely just a lucky coincidence.  

At Total, we understand that every firm is different and therefore, each requires its own tailored solution, specific to its individual needs.

Servicing your account and supporting your firm in the manner you would like us to is inherent in our core business practices.

Together, we work alongside our customers to create a lasting relationship.

By building trust, undergoing regular monitoring and learning exactly what you need, we are able to tailor a bespoke solution for your requirements whilst striving to continually improve our services.

Our retention levels remain high, and with less than 10% leaving on an annual basis, our churn rate is the envy of many within the industry.

We're not one to rest on our laurels though - providing the best solutions and customer support we possibly can remains a constant focus.

To discuss your own situation, contact Total's Professional Services team on 0845 070 5450.


The Business Development team at Total Ltd has been awarded the Top Customer Service Award at the inaugural Comms Dealer Sales Awards. | In a recent blog post, Google revealed that it is adding a new feature - the Knowledge Graph - which will allow the site's algorithms within the search engine to reply with "more human" answers. | When making a trip, how can you be sure that your halcyon days away won't be interrupted by steep mobile phone charges and billing concerns? Read Total's five basic steps to consider before packing your suitcase. | We interview Lauren Hanks, Service Administrator at Total Ltd, about Apprenticeships and why this route should be chosen as a career path or recruitment option. | Social networking giant Facebook has begun trials of a system which will allow users to promote posts on their account by paying a small fee to highlight them. | O2, Vodafone and Three have each approached UK Telecoms regulator Ofcom stating that Everything Everywhere's attempt to distribute 4G mobile services before other retailers should be blocked. | We interview Stuart Davis, Director at Total Ltd, about the benefits of adopting cloud computing as a service. | A report undertaken by the London School of Economics has revealed that the Government's broadband targets are unlikely to be fulfilled due to a £1. | The Galaxy S3, Samsung's latest smartphone, has been launched. | Developers able to create applications for Research in Motion's latest operating system, BlackBerry 10, are being offered a $10,000 cash guarantee as an incentive. |

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