Overview

Keeping you in touch... whatever it takes.

A solid support network is the true backbone of a business.

However, in the world of telecoms, it is all too common for support to be overlooked in favour of price.

At Total, customer service is a considered remit of every member of the team - we listen to our customers, adapt our business in accordance with feedback and continually aim to give the best level of support possible.

Consider these questions:

• Are you dealt with in the right way?
• Do you feel valued?
• Does your current supplier really care?

Here, continually developing the level of support and services we offer has resulted in two optional online tools, YourView and Helpdesk, both of which have been created with our customers in mind. 

Due to our service commitment, we enjoy the benefits of a longstanding team which we believe directly relates to the amount of longstanding customers we are proud to work with.

In fact, 50% of the team at Total have been with us for at least five years.

You won't be surprised to hear therefore that in 2004, we were recognised with Investors in People, which was renewed in 2007 and again in 2010.

To ensure you are receiving the right level of support, call Total today on 0845 070 5450.